Last Updated: August 18th, 2025
Motive Acquisition (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy & Messaging Policy explains how we collect, use, and protect your information across our websites, services, and communications — including SMS, email, and other forms of Application-to-Person (A2P) messaging.
Information We Collect
We may collect information such as your name, phone number, email address, mailing address, company name, billing details, messages, emails, support inquiries, IP addresses, cookies, device information, and website usage analytics.
How We Use Your Information
We use your information to provide and improve our services, send appointment reminders, service updates, and account notifications, conduct marketing and promotional campaigns with your consent, respond to customer inquiries, and comply with legal and regulatory requirements. We do not sell or rent personal information to third parties.
SMS and A2P Messaging Compliance
Motive Acquisition uses SMS and A2P messaging in line with carrier and regulatory requirements. You will only receive messages if you have given express consent, such as through a website form, contract, or keyword opt-in. You may opt out at any time by replying STOP, or reply HELP for assistance, and these requests are honored immediately. Message frequency will vary depending on service activity such as appointments, campaigns, or support, but will remain reasonable. Messages may include appointment confirmations, service updates, account-related notices, or marketing if you have consented. Standard message and data rates may apply depending on your carrier.
Data Sharing and Disclosure
We may share your information with trusted service providers who assist with software, communications, and payment processing. We may disclose information when required by law, regulation, or legal process. In the event of a merger, acquisition, or sale of the business, your information may be transferred as part of that transaction. We do not share SMS subscriber lists with third parties for marketing purposes.
Data Security and Retention
We implement industry-standard security measures to protect your information. Data is retained only as long as necessary to provide services or meet legal obligations. We maintain suppression lists to ensure opt-out compliance for SMS and email.
Your Privacy Rights
Depending on your jurisdiction, including CCPA or GDPR, you may have the right to request access to or deletion of your personal data, opt out of marketing communications, request correction of inaccurate data, and restrict or object to certain processing activities.
Children’s Privacy
Our services are not directed toward individuals under 18. We do not knowingly collect personal information from minors.
Changes to This Policy
We may update this policy from time to time. Any material changes will be posted on our website with the updated effective date.
Contact Us
If you have questions or concerns regarding this policy or our messaging practices, please contact us.